Privacy Policy

HelpASAP buys homes for cash from owners who want a fast, simple sale. This policy explains what personal information we collect through helpasap.com, why we collect it, who we share it with, and the choices you have. If anything here is unclear, call us at 888-901-6567 or email info@helpasap.com.

When you request a cash offer or create an account, you give us:

• Your name, email address, and phone number.
• The address and details of the property you are considering selling — bedrooms, bathrooms, size, year built, condition, and any photos you upload.
• The password you set, stored only in hashed form.

We also collect automatically:

• Standard technical data such as your IP address, browser, device type, and the pages you view.
• Analytics and advertising data through Google Analytics and Google Ads, including whether you arrived from an ad and whether you submitted a request. See “Cookies and advertising” below.

We do not ask for, and you should not send us, Social Security numbers, bank account details, or government ID through this website.

• To prepare and send you a cash offer on your property.
• To contact you about your request by phone, email, or text — including calls from our acquisitions team.
• To create and support your account so you can track your offer.
• To verify property information against public records and market data.
• To measure which ads and pages lead to real requests, so we do not waste money showing ads to people they do not help.
• To meet our legal and record-keeping obligations.

When you submit a request with your phone number, you agree that HelpASAP and the people working on your sale may contact you at that number about your property — including by automated dialing system, prerecorded message, or SMS. Consent to these calls is not a condition of selling your home or of receiving an offer. Message and data rates may apply. You can opt out at any time by telling the caller, by replying STOP to a text, or by emailing info@helpasap.com.

We do not sell your personal information. We share it only with:

• Our own staff and the investors or contractors involved in evaluating and closing on your property.
• Service providers who operate the site on our behalf — hosting, database, email delivery, and internal messaging — under agreements that limit them to that work.
• Title companies, escrow agents, and other parties necessary to complete a transaction you have chosen to move forward with.
• Law enforcement or regulators where we are legally required to do so.

We use Google Analytics to understand how the site is used, and the Google Ads tag to measure which advertisements lead to a submitted request. These services set cookies and may use your data to build audiences. You can opt out of Google Analytics with Google's browser add-on, and manage ad personalization in your Google account settings. Most browsers also let you block or delete cookies.

If you live in California, the CCPA/CPRA gives you the right to know what personal information we have collected about you, to request a copy of it, to ask us to delete it, and to correct it if it is wrong. You also have the right not to be treated differently for exercising those rights. We do not sell or share personal information for cross-context behavioral advertising in exchange for money.

To make a request, email info@helpasap.com or call 888-901-6567. We will verify your identity before acting and respond within the timeframes the law requires.

We keep your request and account information for as long as your account is open and afterwards for as long as we need it for legal, tax, and record-keeping purposes. You can ask us to close your account and delete your information at any time.

Your information is held in access-controlled systems, and traffic to this site is encrypted in transit. No system is perfectly secure, so we cannot guarantee absolute security, but we limit access to the people who need it to work on your sale.

This site is meant for adults who own property. We do not knowingly collect information from anyone under 18.

If we change this policy we will update the date at the top of this page. Material changes will be highlighted on the site.

HelpASAP
Email: info@helpasap.com
Phone: 888-901-6567